When we moved into our home almost 6 years ago, our basement carpet was grungy. We steamed it. We dyson’d it. We hid the cigarette burns with strategically placed furniture. It was a 40 year old house and other things came first, like a hot water tank, a new deck & fence, windows, etc.
But this year, it was that carpet’s turn. I know there are a lot of flooring company choices out there, but I only had to send 1 e-mail and Jennifer at Renew was ready to help me. We had a specific budget, color, and softness factor in mind, but were lost at how long it would take, and what really needed to be done.
Jennifer came to my place at 4:30 on a Friday with her bright smile and samples, took measurements in under 30 minutes and talked color with us. She was so friendly and accomodating. When the installers came, they were professional, clean, kind, and the best part is we now have a gorgeous, soft, and warm carpet for our basement – now I never want to leave! Thank you ReNew floorcovering Inc.